April 1, 20262 min read
For most recruitment teams, replies are scattered. Email in one client, LinkedIn DMs in another, accepted connections in a third. The cost is not the switching itself, it is the replies you read at the wrong time and forget to act on.
Unified Inbox brings everything into one view, sorted by what needs your attention next.
Email replies, LinkedIn DMs, accepted connection messages, and meeting confirmations all land in the same inbox. Each item shows the original outbound it replied to, the campaign it belongs to, and the prospect's full timeline with your team.
A short reply that says "yes, send me a time" should not sit below a long automated response. The inbox surfaces high-intent replies first using a few signals: short reply length, presence of a question, mention of a date or a calendar link.
If a reply needs a draft, the Reply Agent generates one in your tone. You edit if needed and send. Most users spend noticeably less time on inbox triage in the first week.
Every conversation shows the original sequence, all opens and clicks, and the LinkedIn profile of the sender. You answer with the same context the agent had when it drafted the opener two weeks ago.
Unified Inbox sits in the sidebar under Inbox. The Reply Agent settings are one level deeper under Agents.
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